Introduction
We offer full lifecycle management of all your ICT assets – from planning, design, implementation and integration to support, management and optimisation. We also have an extensive portfolio of managed services that encompass the end-to-end management of your multi-vendor, multi-technology ICT system. This includes intelligent remote monitoring, operational management, co-location, and full or partial outsourced partnering.
Through our expert accredited technical staff, multi-vendor status and ecosystem of leading technology partners, we can also source, procure, stage, provision, integrate, manage, uninstall, dispose of, and refresh your ICT infrastructure.
We will assign a dedicated Logicalis team who will:
- Design, deliver and support your solution throughout its life to ensure lasting investment returns
- Identify your business needs and translate them into ICT solutions
- Challenge the accepted way of doing things and offer smarter, more profitable alternatives
- Carry out a full audit of your infrastructure assets and identify opportunities for leveraging existing investments
- Propose a solution utilising technologies and tools that offer best performance, availability and RoI
- Dedicate the skills and resources you need to implement and support a project, for the whole of its life
- Track and measure the performance of the implementation against realistic benchmarks
Our commitment to service quality is reflected in our position as one of a select few service companies with the triple certification of ISO 9001 (Quality Management), ISO 20000 (IT Service Management) and ISO 27001 (Information Security). This commitment is reinforced through the integration of the best practice IT service management philosophy of the IT Infrastructure Library (ITIL) in our services framework.