Lifecycle Managed Services
Our Managed Service Centres, based in Slough and Croydon, provide a single point of contact for 24x7 enterprise performance management for networks, servers, systems and applications. We also offer co-location and managed hosting solutions, suitable for a range of applications, as well as co-location server hosting.
We define and agree performance thresholds, service levels and cost reduction targets – and design value based services underwritten by a Business Level Agreement (BLA).
In supporting you to focus on your own core business, we are able to provide flexible resourcing packages, asset transfer and TUPE of staff, if appropriate.
We recognise that each customer has a unique set of business requirements; whether private or public sector, whether seeking a fully managed solution, or solely to out-task remote network management; Logicalis' comprehensive Management Services can be combined to bring to bear all the components necessary to ensure that your specific system management needs are met.
We offer a flexible range of services, which can be combined into bespoke solutions to address your specific business problems and objectives. We can monitor and manage the full technology stack, from server infrastructure through to the applications, the systems and network itself.
These solutions combine our service management expertise gained through managing a wide range of systems for our customers, our expert certified technical staff, our multi-vendor technical capabilities, our experience with best-in-class management tools, and our experience in ensuring the cost-effective delivery of service through an established IT financial management process.
Our commitment to service quality is reflected in our position as one of a select few service companies with the triple certification of ISO 9001 (Quality Management), ISO 20000 (IT Service Management) and ISO 27001 (Information Security). This commitment is reinforced through the integration of the best practice IT service management philosophy of the IT Infrastructure Library (ITIL) in our services framework.