Reducing the cost and complexity of multi-vendor services contract management
Logicalis' Online Renewals Manager ensures that all of your hardware and software support contracts are managed and renewed, on-time and at the right price.
This service has been designed to take all renewals data, irrespective of vendor, and provide you with a single view and status of all your support contracts. This is a complimentary service provided to Logicalis’ support customers to simplify and manage the sometimes complex renewals process on your behalf.
Your IT department can now spend less time worrying about support contracts and your organisation can be assured of continued service levels. The fact that Logicalis can support computing and communications platforms from Cisco, IBM, HP, Microsoft, and many others, means that the Logicalis Online Renewals Manager can supply a single view of all service and support contracts.
Our Online Renewals Manager can save you time and reduce cost in a world where IT departments are managing tens, if not hundreds, of different contracts:
- Automatic notification when your contracts are due for renewal
- Notifications are emailed directly to you with an embedded link directly linking you back into Renewals Manager
- Visibility of all your contracts in one location by all relevant vendors
- Highlights the status of each renewal by colour coded system with a direct link into your quote
- Provides a forward view of all your potential contract business
- Guarantee of seamless, continuing support for the customer
Additionally, any new technology purchased through Logicalis will automatically trigger the Contractual Business Team (CBT) to generate a proactive renewal quote three months prior to the initial contract renewing. Having provided the renewal quotation, the team will then work with you to provide any additional information regarding the contract.
